Rewards

Puffside Rewards gives you money back on every order. There’s nothing to sign up for beyond an account, and your rewards never expire.

Earning rewards

You get 3% back on what you spend on products, worked out on the amount you actually pay after any discount, excluding GST and shipping. Every product earns rewards.

Rewards from an order show as pending until the order ships, then they’re ready to use.

Using rewards

Rewards are used in $5 steps and can cover up to 30% of an order. When you have $5 or more, a Use button appears in your cart and at checkout. Rewards work alongside our other offers, and using them never costs you free shipping.

You need to be logged in to use rewards. If you check out as a guest, the order still earns rewards — create an account with the same email and they’ll be waiting for you.

Refer a friend

Find your personal link under My account → Rewards. When a friend places their first order through it, you get $10 in rewards once their order ships. Your friend gets whatever offers are running at the time, as usual.

Referrals to yourself (the same email, phone number or address) don’t count.

Returns and cancellations

If an order is cancelled or refunded, the rewards it earned are removed, and any rewards you used on it are returned to you. A partial refund removes rewards in proportion.

Questions

Get in touch and we’ll look into your rewards balance.